​INFORMATION WE COLLECT

We may collect information that you voluntarily provide, including:

• Name
• Email address
• Telephone number
• Billing and payment information
• Order and booking information
• Communications and customer service inquiries
• Marketing preferences
• Other information you choose to provide

We may also collect certain information automatically when you use our website, such as browser, device, IP address, website activity, and analytics information.

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HOW WE USE YOUR INFORMATION

We may use your information to:

• Process purchases, bookings, and reservations
• Send order, appointment, and event updates
• Provide customer service
• Operate and improve our website and services
• Prevent fraud and protect our business
• Send marketing emails when permitted
• Send promotional text messages when you have opted in
• Communicate information about products, classes, events, promotions, and special offers

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TEXT MESSAGE MARKETING

If you opt in to receive marketing text messages from ByLeCreme, we may send promotional and marketing messages to the mobile number you provide, including information about classes, events, products, special offers, announcements, and other ByLeCreme promotions.

Consent to receive marketing text messages is not a condition of purchase.

Message frequency may vary. Message and data rates may apply.

You may opt out of marketing text messages at any time by replying STOP. You may also contact us at shop@bylecreme.com regarding your communication preferences.

We may send a confirmation message after an opt-out request.

We do not sell, rent, or share your mobile number or SMS consent information with third parties or affiliates for their own marketing or promotional purposes.

We may use service providers that assist us in delivering text messages and operating our messaging program. These providers may process information only as necessary to provide services on our behalf.

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EMAIL MARKETING

If you receive promotional emails from ByLeCreme, you may unsubscribe at any time by using the unsubscribe link included in our marketing emails.

We may continue to send non-promotional communications when necessary to complete a transaction or provide information regarding an existing order, reservation, appointment, or customer service matter.

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HOW WE SHARE INFORMATION

We may share information with trusted service providers that assist us with functions such as website hosting, payment processing, booking management, email delivery, text messaging, analytics, advertising, and other business operations.

These providers receive information only as reasonably necessary to perform services on our behalf.

We may also disclose information when required by law, to protect our legal rights, to prevent fraud or misuse, or in connection with a business transaction.

We do not sell or rent customer email addresses, telephone numbers, or SMS consent information to third parties for their independent marketing purposes.

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PHOTO, VIDEO & MEDIA CONSENT

ByLeCreme experiences and events may be photographed or recorded for promotional purposes.

By voluntarily participating in photography or videography during a ByLeCreme class, experience, private event, activation, or other event, you authorize ByLeCreme and its representatives to photograph, film, and/or record your image, likeness, voice, and participation.

You grant ByLeCreme permission to use resulting photographs, videos, audio, and other media for business and promotional purposes, including social media, paid advertising, our website, email marketing, digital campaigns, printed marketing materials, public relations, and other ByLeCreme promotional materials.

Content may be edited, cropped, reproduced, published, distributed, or otherwise used in connection with ByLeCreme marketing without additional compensation unless otherwise agreed to in writing.

If you do not wish to participate in photography or videography, please notify a ByLeCreme team member before recording begins.

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DATA SECURITY

We use reasonable administrative and technical safeguards designed to protect the personal information we maintain. However, no electronic transmission or storage system can be guaranteed to be completely secure.

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YOUR CHOICES

You may request to update certain personal information or communication preferences by contacting us.

You may unsubscribe from promotional emails using the unsubscribe link provided in those messages and may opt out of promotional text messages by replying STOP.

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CHANGES TO THIS POLICY

We may update this Privacy Policy periodically to reflect changes to our business, services, or legal requirements. Updates will be posted on this page with a revised effective date.

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CONTACT US

If you have questions about this Privacy Policy or our privacy practices, please contact:

ByLeCreme
141 Mangum Street SW, Suite 202B
Atlanta, GA 30313
shop@bylecreme.com